Complaints Procedure

Complaints Procedure

At Thorpe Energy & Compliance, we strive for 100% customer satisfaction, delivering top-quality solutions in solar panel installation, battery storage, EV car chargers, energy performance and compliance testing. However, if you ever feel we’ve fallen short, you can be confident that your feedback will be handled fairly, respectfully, and with a view to continual improvement.

Please include:

  • Your full name and contact details
  • A clear description of the issue or concern, including dates, services involved, and any relevant names